WhatsAppOfficial WhatsApp Cloud APIMetaOfficial Meta Tech Provider

Everything WA.cr does.

One platform on the official WhatsApp Cloud API: send, sell & serve — the entire WhatsApp Business message surface behind a single template builder, with a shared inbox — internal notes, @mentions & media included — a media library & an audit trail on every send.

Platform

What's in the box.

Sell from your catalogue

WooCommerce, Shopify, qTap.store — or start empty & grow into it. Products, cart & checkout as native WhatsApp messages.

Built for teams

Your shared inbox, supercharged.

Everything your agents need to move fast together — and keep customer data safe while they do it.

One inbox, the whole team

Every WhatsApp conversation in one place — assign chats, label & route them to the right teammate, and see who’s handling what. Every action carries an actor, so nothing slips and nothing’s anonymous.

P

Priya M.

@You

Order #W-1042 update

2
R

Rahul K.

@Aman

Change address please

D

Diya S.

@You

Refund initiated

1

  • Number masking

    Customer phone numbers stay hidden from agents who don't need them, so personal data never leaks across your team. Owner-controlled, per surface.

  • @mentions

    @mention a teammate inside any chat to pull them in — they’re notified and land right on the thread, no forwarding or context-switching.

  • Internal comments

    Discuss a conversation in private team comments anchored to the thread — context your agents see, the customer never does.

  • Canned snippets

    Shared, shortcut-triggered canned responses with variables — the whole team answers fast, in one consistent voice.

  • Pin & star messages

    Pin the messages that matter for the whole team (they auto-expire), and star the ones you need to find later.

  • Conversation reminders

    Set a reminder on any thread; it drops a note now and pings back as an internal comment the moment it's due.

  • Scheduled messages

    Compose now, send at the perfect moment — the wallet reserves the cost up front so the send never fails.

  • Voice notes & transcription

    Record and send voice messages from the composer — and every inbound voice note is auto-transcribed to readable text, with Indic-language transliteration, so your team reads instead of replays.

  • Interactive messages

    Reply with WhatsApp’s interactive types — reply buttons, list menus & CTA-URL buttons — straight from the composer.

Message types

Complete message-type coverage.

Every template format WhatsApp Business offers, behind a single builder — interactive buttons, carousels, products, orders, payments, Flows & authentication, each with the options Meta exposes.

  • Media messagesText, image, video, document, audio
  • Quick repliesTap-to-respond buttons
  • CTA buttonsVisit URL · call · copy code
  • CarouselsMedia + product cards, 2–10
  • Product messagesSingle & multi-product
  • Order details & statusItemised, in-thread
  • PaymentsUPI & card, inside the chat
  • WhatsApp FlowsMulti-step forms in chat
  • OTP / AuthenticationOne-tap · zero-tap · copy-code
  • Limited-time offersCountdown promo templates
  • Coupon codesCopyable discount codes
  • LocationSend a pinned location
  • Location & addressRequest location & address
  • Phone number requestNewAsk the user to share their number
  • Call permission requestNewGet consent before you call
  • Contact cardsShare vCards in chat

Always current.

When WhatsApp ships a new message type, we're among the first to support it. Built directly on the official Cloud API & updated continuously — you get new formats in the shortest path to market, not quarters later.

  • Built on the official Cloud API
  • Updated continuously
  • Among the first to support new formats
Who it's for

Built for your business.

One platform on the official WhatsApp Cloud API — shaped to how you sell & serve. Start with what you do today; we're adding more.

On the roadmap

What's next.

Some of it's live today; the rest is on the way — shipped when it's ready, not before.

  • Live

    Store integrations

    Sync your WooCommerce or Shopify catalogue into WhatsApp — products, prices & stock, ready to send.

    WooCommerceShopify
  • Coming soon

    CRM, helpdesk & analytics

    Connect the CRM, helpdesk & analytics tools you already run, so conversations & contacts flow both ways.

  • Coming soon

    Automation bots & workflows

    No-code journeys: trigger broadcasts, route chats, chase carts & follow up — without an agent in the loop.

  • Live

    Zapuu AI — your AI agent on WhatsApp

    Answers product questions from your own business knowledge, day and night, and hands the chat to your team when a human is needed. Powered by Meta AI.

  • Coming soon

    Event ticketing

    End-to-end ticketing in WhatsApp: issue QR-coded tickets, scan them at the gate & track check-ins live.

  • Coming soon

    CTWA insights

    See which Click-to-WhatsApp ads start real conversations — attribute chats & sales back to the campaign that drove them.

  • Coming soon

    Lead capture

    Turn every inbound chat into a structured lead — name, intent & details captured, ready for follow-up or your CRM.

  • Coming soon

    Deep analytics

    Beyond delivered & read: funnels, response times, agent performance & revenue per conversation.

See it in your own WhatsApp.

Spin up a number, load a template, send a test to yourself — the whole platform is one onboarding away.

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