Give people exactly the access they need.
Invite your team by email, put them in a role, and scope them to the channels they actually work on. Everything anyone does is written to an audit trail you can read.
Access that matches your org chart.
Invite by email
Send an invitation, they set a password and they’re in. No seat fees for adding the people who need to answer customers.
Roles with real permissions
Owner, admin, agent and more — each role carries a defined set of permissions across the inbox, contacts, templates, commerce and billing.
Scoped to a channel
Restrict a member to specific numbers or channels, so a branch team sees only its own conversations and nothing else.
An audit trail that holds up
Sends, edits, permission changes, wallet movements and support access are all recorded with who did it and when.
Support access on your terms
If our team needs to look at your workspace to help, that access is explicit, time-bound and logged like everything else.
Ownership you can transfer
Hand a workspace to a new owner properly — the current owner offers, the new owner accepts, and the change is recorded.
Good to know
- Agents can be stopped from seeing customer phone numbers while still replying.
- Every reply is attributed to the person who sent it, in the chat and in the log.
- Remove someone and their access ends immediately, history intact.
- Partners can manage many businesses without mixing their teams up.
Get your team in and working.
Invite your colleagues, pick their roles, and start sharing the load today.