Live nowWorks with the mailbox you already have

Your mailbox, in the same inbox.

Connect the address your customers already write to. Mail lands beside their WhatsApp and Instagram messages, on the same contact — so whoever picks the conversation up next can see everything that has been said, whichever way it was said.

One customer, not one per app.

A customer who mailed you in March and messaged you in April is the same customer. WA.cr recognises the address, keeps the mail on their record, and replies go back out as a proper reply — the subject, the quoted history and the threading all intact, so it lands in their mail client where they expect it rather than as a stray new message.

No new address to teach anyone.

Nothing on your side changes — the address on your cards, your website and your invoices stays exactly as it is.

Google Workspace & Microsoft 365

Connect over the provider’s own API, authorised once by your administrator — no app password sitting in a settings field waiting to be rotated.

Gmail API · Microsoft Graph

Every other mailbox

Standard IMAP and SMTP, with the settings for the common hosts already filled in. Your credentials go straight to encrypted storage — the database only ever holds a reference.

Apple iCloud · Yahoo · Zoho · any IMAP/SMTP host

Everything a connected mailbox does

A composer that writes email

Headings, bold, lists, quotes, links and inline images — with a subject line, because email has one. Drop to raw HTML when you want to.

Send attachments

Attach up to ten files from your media library, so the quote or the invoice goes out with the reply rather than after it.

A signature per mailbox

Write the sign-off once and it lands at the foot of every message that mailbox sends.

Your own From and Reply-To

Set the address, the display name and where replies should go — so mail from sales and mail from support don’t look the same.

Assign, note and label

The same controls as every other channel: hand a thread to a teammate, leave a note only your team sees, label it, pin it, archive it.

Automations, on email too

An incoming email can start an Auto Flow, and a flow can send one — so the acknowledgement goes out at 2am without anyone awake.

Bring your history with you

Connect an IMAP mailbox and pull in up to a year of past mail, so a conversation that started before WA.cr still reads from the top.

No window, no per-message fee

Email has no 24-hour service window to watch and no charge per message — reply whenever there is something worth saying.

Built for teams

Your shared inbox, supercharged.

Everything your agents need to move fast together — and keep customer data safe while they do it.

One inbox, the whole team

Every WhatsApp conversation in one place — assign chats, label & route them to the right teammate, and see who’s handling what. Every action carries an actor, so nothing slips and nothing’s anonymous.

P

Priya M.

@You

Order #W-1042 update

2
R

Rahul K.

@Aman

Change address please

D

Diya S.

@You

Refund initiated

1

  • Number masking

    Customer phone numbers stay hidden from agents who don't need them, so personal data never leaks across your team. Owner-controlled, per surface.

  • @mentions

    @mention a teammate inside any chat to pull them in — they’re notified and land right on the thread, no forwarding or context-switching.

  • Internal comments

    Discuss a conversation in private team comments anchored to the thread — context your agents see, the customer never does.

  • Canned snippets

    Shared, shortcut-triggered canned responses with variables — the whole team answers fast, in one consistent voice.

  • Pin & star messages

    Pin the messages that matter for the whole team (they auto-expire), and star the ones you need to find later.

  • Conversation reminders

    Set a reminder on any thread; it drops a note now and pings back as an internal comment the moment it's due.

  • Scheduled messages

    Compose now, send at the perfect moment — the wallet reserves the cost up front so the send never fails.

  • Voice notes & transcription

    Record and send voice messages from the composer — and every inbound voice note is auto-transcribed to readable text, with Indic-language transliteration, so your team reads instead of replays.

  • Interactive messages

    Reply with WhatsApp’s interactive types — reply buttons, list menus & CTA-URL buttons — straight from the composer.

Who it's for

Built for your business.

One platform on the official WhatsApp Cloud API — shaped to how you sell & serve. Start with what you do today; we're adding more.

Answer your email where you answer everything else.

Connect your mailbox, pull your history across, and take the next one from the same screen as WhatsApp.

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