Your email, in the same place as your chats.
Connect the address your customers already write to. Mail lands beside their WhatsApp and Instagram messages, on the same contact — so whoever picks the conversation up next can see everything that has been said, whichever way it was said.
One customer, not one per app.
A customer who mailed you in March and messaged you in April is the same customer. WA.cr recognises the address, keeps the mail on their record, and replies go back out as a proper reply — the subject, the quoted history and the threading all intact, so it lands in their mail client where they expect it rather than as a stray new message.
No new address to teach anyone.
Nothing on your side changes — the address on your cards, your website and your invoices stays exactly as it is.
Google Workspace & Microsoft 365
Connect straight to Google or Microsoft, approved once by whoever manages your company email — no password to copy in.
Gmail API · Microsoft Graph
Any other email provider
iCloud, Yahoo, Zoho and more — with the settings already filled in for the common ones. Your login is stored encrypted.
Apple iCloud · Yahoo · Zoho · any IMAP/SMTP host
Everything a connected mailbox does
A composer that writes email
Headings, bold, lists, quotes, links and inline images — with a subject line, because email has one. Drop to raw HTML when you want to.
Send attachments
Attach up to ten files from your media library, so the quote or the invoice goes out with the reply rather than after it.
A signature per mailbox
Write the sign-off once and it lands at the foot of every message that mailbox sends.
Your own From and Reply-To
Set the address, the display name and where replies should go — so mail from sales and mail from support don’t look the same.
Assign, note and label
The same controls as every other channel: hand a thread to a teammate, leave a note only your team sees, label it, pin it, archive it.
Automations, on email too
An incoming email can start an Auto Flow, and a flow can send one — so the acknowledgement goes out at 2am without anyone awake.
Bring your history with you
Connect an IMAP mailbox and pull in up to a year of past mail, so a conversation that started before WA.cr still reads from the top.
No window, no per-message fee
Email has no 24-hour service window to watch and no charge per message — reply whenever there is something worth saying.
Your whole team, replying from one place.
Everything your team needs to reply fast together — and keep customer details safe while they do it.
One place, the whole team
Every WhatsApp, Instagram and email conversation in one place — hand chats to the right teammate, label them, and see who’s handling what. Every reply shows who sent it.
Priya M.
@YouOrder #W-1042 update
Rahul K.
@AmanChange address please
Diya S.
@YouRefund initiated
Keep personal numbers private
Hide customer phone numbers from teammates who don't need them. The owner decides who sees what.
@mentions
@mention a teammate inside any chat to pull them in — they’re notified and land right on the thread, no forwarding or context-switching.
Internal comments
Discuss a conversation in private team comments anchored to the thread — context your team sees, the customer never does.
Saved replies
Shared replies your team drops in with a shortcut, with the customer’s name filled in for you — fast, and in one consistent voice.
Pin & star messages
Pin the messages that matter for the whole team (they auto-expire), and star the ones you need to find later.
Conversation reminders
Set a reminder on any thread; it drops a note now and pings back as an internal comment the moment it's due.
Scheduled messages
Compose a WhatsApp message now, send it at the perfect moment — the wallet holds the cost up front, so the money is there when it goes.
Voice notes & transcription
Record and send voice messages from the composer — and every voice note a customer sends is turned into text you can read, with Indian languages written out in English letters, so your team reads instead of replays.
Interactive messages
Reply with WhatsApp’s interactive types — reply buttons, pick-from-a-list menus and link buttons — straight from the composer.
Built for your business.
One place to talk to every customer — shaped to how you sell and serve. Start with what you do today; we're adding more.
- Shops & D2C brands
Retail & commerce
Catalogue, cart & checkout — all in chat.
Explore - Organisers & venues
Events & registrations
Registrations, payments & reminders in one inbox.
Explore - Launching soonCafes & cloud kitchens
Restaurants & food
Menu, order & pay — in the thread.
- Salons, clinics & tutors
Services & appointments
Customers book themselves, and get reminded.
Explore - Launching soonCreators, coaches & academies
Education & Courses
Sell courses, enrol & remind.
Email is one of several.
WhatsApp, Instagram and a phone line that answers all land in the same place — see every way a customer can reach you.
Answer your email where you answer everything else.
Connect your mailbox, pull your history across, and take the next one from the same screen as WhatsApp.