Everything your business can do on WhatsApp.
Show your products, take orders, get paid and send offers on WhatsApp — and answer every chat with your whole team, from one place. Private team notes, a shared photo library and a record of every message come built in.
What you can rely on
- Official Meta Tech Provider
- Official WhatsApp Cloud API
- Your data stays in India
- Follows India's data protection law
- Every action recorded
What's in the box.
Sell from your catalogue
WooCommerce, Shopify, qTap.store — or start empty and grow into it. Customers browse, fill a cart and check out without leaving WhatsApp.
Your whole team, replying from one place.
Everything your team needs to reply fast together — and keep customer details safe while they do it.
One place, the whole team
Every WhatsApp, Instagram and email conversation in one place — hand chats to the right teammate, label them, and see who’s handling what. Every reply shows who sent it.
Priya M.
@YouOrder #W-1042 update
Rahul K.
@AmanChange address please
Diya S.
@YouRefund initiated
Keep personal numbers private
Hide customer phone numbers from teammates who don't need them. The owner decides who sees what.
@mentions
@mention a teammate inside any chat to pull them in — they’re notified and land right on the thread, no forwarding or context-switching.
Internal comments
Discuss a conversation in private team comments anchored to the thread — context your team sees, the customer never does.
Saved replies
Shared replies your team drops in with a shortcut, with the customer’s name filled in for you — fast, and in one consistent voice.
Pin & star messages
Pin the messages that matter for the whole team (they auto-expire), and star the ones you need to find later.
Conversation reminders
Set a reminder on any thread; it drops a note now and pings back as an internal comment the moment it's due.
Scheduled messages
Compose a WhatsApp message now, send it at the perfect moment — the wallet holds the cost up front, so the money is there when it goes.
Voice notes & transcription
Record and send voice messages from the composer — and every voice note a customer sends is turned into text you can read, with Indian languages written out in English letters, so your team reads instead of replays.
Interactive messages
Reply with WhatsApp’s interactive types — reply buttons, pick-from-a-list menus and link buttons — straight from the composer.
Every kind of WhatsApp message.
Every kind of message WhatsApp lets a business send — buttons, swipeable cards, products, orders, payments, in-chat forms and login codes — built in one place.
- Media messagesText, image, video, document, audio
- Quick repliesTap-to-respond buttons
- CarouselsMedia + product cards, 2–10
- Product messagesSingle & multi-product
- Order details & statusItemised, in-thread
- PaymentsUPI & card, inside the chat
- In-chat formsMulti-step forms (Flows)
- Login codesOne tap, auto-fill or copy the code
- Limited-time offersCountdown promo templates
- Coupon codesCopyable discount codes
- LocationSend a pinned location
- Location & addressRequest location & address
- Phone number requestNewAsk the user to share their number
- Call permission requestNewGet consent before you call
- Contact cardsShare a contact in chat
Always current.
When WhatsApp adds a new kind of message, we add it fast — you get it in weeks, not quarters.
- Official WhatsApp
- Updated continuously
- Among the first to support new formats
Built for your business.
One place to talk to every customer — shaped to how you sell and serve. Start with what you do today; we're adding more.
- Shops & D2C brands
Retail & commerce
Catalogue, cart & checkout — all in chat.
Explore - Organisers & venues
Events & registrations
Registrations, payments & reminders in one inbox.
Explore - Launching soonCafes & cloud kitchens
Restaurants & food
Menu, order & pay — in the thread.
- Salons, clinics & tutors
Services & appointments
Customers book themselves, and get reminded.
Explore - Launching soonCreators, coaches & academies
Education & Courses
Sell courses, enrol & remind.
Already with another provider? Keep it.
Meta now lets one WhatsApp number work with more than one provider. Connect yours to WA.cr without disconnecting it there, and keep WA.cr's automated replies off on that number until you're ready to switch.
Meta is moving businesses to this in stages until mid-October 2026.
What's next.
Some of it's live today; the rest is on the way — shipped when it's ready, not before.
- Live
Store integrations
Sync your WooCommerce or Shopify catalogue into WhatsApp — products, prices & stock, ready to send.
- Coming soon
CRM, helpdesk & analytics
Connect the CRM, helpdesk & analytics tools you already run, so conversations & contacts flow both ways.
- Live
Automatic replies & follow-ups
Set up follow-ups that send themselves and replies that branch on what the customer says — no code, and no one on your team has to do it by hand.
- Live
Meta Business Agent — your AI agent on WhatsApp
Answers product questions from your own business knowledge, day and night, and hands the chat to your team when a human is needed. Powered by Meta AI.
- Live
QR tickets & door check-in
Each paid guest gets a QR ticket in the chat, on plans that include store integrations. Your door team opens the order with a phone camera, and one tap checks the guest in.
- Coming soon
Which ads bring chats
See which of your WhatsApp ads start real conversations and sales — every chat and order traced back to the ad that brought it.
- Live
Lead capture
Collect names and details with a form — on your website or inside the WhatsApp chat — and see where every lead stands on your sales pipeline.
- Coming soon
Deep analytics
Beyond delivered and read: how fast your team replies, how each teammate is doing, and the sales each conversation brings in.
See it in your own WhatsApp.
Connect your WhatsApp number, send yourself a test and see it land. Free to start.